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To identify, define, establish and preserve the highest level of hospitality professionalism, ethics, excellence and quality standards in guest services.

To promote sound hospitality business practices and procedures.

To provide effective & constructive hospitality and food professional orientation programs to peers and personnel at all level and in all departments.

To assist corporations staff in developing their knowledge, skills & potentials

To provide peers with an interface between hospitality, professional training, education and culture .

To establish nationally recognized guests services standards, protocol and quality assurance.

To establish, promote and implement quality measurements & evaluation systems for the hospitality assessment and control quality in products, equipment, operations, information, resources, risk management, health, sanitation, food/beverage, properties management, employees compensation and rights and guests services.

To recognize the accomplishments and services of all those who contribute to the better advancement of hospitality, food and beverage and culinary arts.

We hope that through our seminars, training courses, orientation programs and advisory/consulting services we will succeed in:

Employees motivation

Talents recognition

Greater job satisfaction

Leadership development

Productivity enhancement

Guests satisfaction

Improving work place environment

Helping executives and staff reach the highest next level in hospitality services

Recruiting, training & hiring the right people for the right place in the hospitality industry and culinary arts

Meeting your needs & aspirations

SERVING THE IMMEDIATE NEEDS OF HOTELS, CASINOS, RESORTS, RESTAURANTS AND FOOD INDUSTRIES WORLDWIDE

The Institute meets and serves the immediate needs of the hospitality and food industries in various ways, to name a few:

*Recruiting, hiring and training executives & personnel for all departments & positions.

*Assisting companies in the development of orientation programs & quality training for their employees and work force in order to meet job requirements and qualifications.

*Conducts extensive research and gathers data & statistics on behalf of establishments.

*Pre-opening, blueprints and turn key projects from concept to execution.

*Layout and design of properties, facilities and acquiring the necessary materials and equipment that meet all codes, regulations and particular specifications.

*Designing and managing pragmatic training programs and team mastery seminars.
for the development of executives and employees skills, knowledge, productivity and potentials.

*On site visits, inspections and on location surveys for the evaluation and assessment of companies profits and losses, financial policies, operations quality and sound hospitality business practices.